ISBN: 978-602-371-116-1

Terbit: Oktober 2015

Halaman : 126, BW : 126, Warna : 0

Harga: Rp. 46.800,00

Deskripsi:
     The first paper of the book describes the driving factors of value innovation in the property sector and hotel industry, as well as the constellation formed by these actors to create and appropriate value. The second and third papers contain further development of six sigma’s market-oriented performance measures (in terms of “critical to” approach and the use of advanced normalization technique) and how those have been applied in the service (transport) industry to measure and benchmark the performance of transport service providers. The fourth and fifth papers of the book discuss the developments of strategic flexibility and ambidexterity and how they can explain the strategy of a restaurant business.

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